dhi88 Questions & Answers Centre

In dhi88's VIP program, a set percentage of your net losses is returned to you as cashback every week. Bronze tier gets up to 0.3%, Silver tier up to 0.5%, and Gold tier up to 0.8% weekly cashback. The cashback is credited directly to your wallet and can be used the following week.

dhi88 automatically evaluates your VIP tier based on how much you play and how regularly you play. By continuing to play games and staying active on the platform, you can move up from Bronze to Silver and then to Gold. Contact the support team for details on the specific thresholds.

In addition to weekly cashback, VIP members get early access to special promotions, higher withdrawal limits, a personal account manager, and the opportunity to take part in exclusive tournaments. Gold tier members enjoy the fastest withdrawal processing.

dhi88 has three VIP tiers: Bronze (up to 0.3% weekly cashback), Silver (up to 0.5% weekly cashback), and Gold (up to 0.8% weekly cashback). The higher the tier, the more benefits — faster payments, higher limits, and special offers.

You need to keep playing regularly to maintain your VIP tier. If there is not enough activity within a set period, your tier may be reviewed. However, for active players, a tier once earned generally stays in place. You can see your current tier and review date on your account dashboard.

In a live dealer game, a real dealer deals in real time from a studio or casino using high-definition cameras, and you can watch everything on your screen as it happens. dhi88 offers live tables from top providers including Evolution Gaming and Ezugi. With a stable internet connection, the experience is completely seamless.

A roulette wheel has numbered pockets from 0 to 36. You place a bet on a specific number, a group of numbers, a colour (red/black), or odd/even. Whichever pocket the ball lands in wins. Betting on a single number pays out the most, while betting on a colour is a comparatively safer option.

dhi88's live casino tables cover a range of limits so both new and experienced players can play comfortably. Some tables let you start with a small stake, while high-roller tables allow significantly larger bets. To find exact limits, enter the live lobby and check the information for each table.

Yes, dhi88's live casino is fully mobile-friendly. Simply open the site in the browser of any Android or iOS smartphone and the live tables automatically adjust to fit your screen. Video streams run smoothly on 4G or a good Wi-Fi connection, and the betting buttons are laid out to suit touch input.

Yes, both games are available in dhi88's live casino lobby. In Teen Patti, you are dealt three cards and must make the best hand — it is a popular card game from the Indian subcontinent. In Andar Bahar, a joker card is shown and you bet on whether the next card of the same value will fall on "Andar" (the left side) or "Bahar" (the right side).

The minimum withdrawal amount at dhi88 is ৳800. Requests below this amount cannot be processed. This same minimum limit applies to all methods — bKash, Nagad, Rocket, Upay, and bank transfer.

Withdrawal requests are generally processed within 30 minutes to 3 hours of submission. If your account verification is complete and the wagering requirements have been met, the money should reach your chosen method within that time.

Yes, dhi88's payment team is active seven days a week, twenty-four hours a day. Whether it is night or a Friday or Saturday, you can submit and have your withdrawal request processed at any time. However, bank transfers may be slightly delayed due to the bank's own working hours.

Yes, for security reasons dhi88 always asks that you use a bKash, Nagad, Rocket, or Upay number registered under the same name as your dhi88 account. Transfers to a wallet under a different name may be rejected or face a delay in verification. Please provide accurate details when creating your account.

If your withdrawal has shown as "pending" for more than 3 hours, first confirm that the bonus wagering requirements have been met and that your account verification is complete. If the issue persists, contact us via live chat or at [email protected] with your transaction ID and the support team will resolve it quickly.

Yes, dhi88 offers betting on BPL, IPL, the T20 World Cup, ICC tournaments, and various other international cricket events. You can place bets on markets including match winner, top batsman, total runs, and many more.

Live in-play betting lets you place bets in real time while a match is in progress. For example, in a Bangladesh vs India match, the odds change after each over or when a wicket falls. You can place or adjust bets at that moment. dhi88's in-play interface is fast and easy to use on mobile as well.

An accumulator bet (or "acca") combines multiple selections into a single bet, where the odds of each selection are multiplied together. For example, if three selections across three different matches are all correct, the reward is much higher. However, if even one selection is wrong, the entire bet is lost, so the risk is also higher.

If a match is abandoned due to rain or any other reason, dhi88 generally treats that bet as void and refunds the full stake. In accumulator bets, the odds for the abandoned selection are counted as 1.00, meaning that leg is removed and the remaining selections are calculated as normal. Specific terms may vary by event.

Calculating your total return from decimal odds is straightforward: stake × odds = total amount received. For example, a ৳1,000 bet at odds of 2.50 would return ৳2,500 if it wins (a profit of ৳1,500). Odds of 1.00 means no profit. The higher the odds, the bigger the reward — but also the lower the chance of winning.