dhi88's commitment to responsible gaming
dhi88 believes that gaming should be purely for entertainment. We provide active tools and support to ensure the protection and well-being of our players.
Why is responsible gaming important?
Online gaming can be an enjoyable form of entertainment, but without proper control it can become a problem. dhi88 believes that every player's gaming experience should be enjoyable, voluntary, and safe — not a source of financial stress, mental discomfort, or family problems.
We encourage all our players to set clear boundaries for themselves — how much time to spend, how much money to use, and when to take a break. dhi88 provides various tools to help set these boundaries.
Our protection tools
Set deposit limits
You decide how much money you can deposit — on a daily, weekly, or monthly basis. Once a limit is set, lowering it takes effect immediately; increasing it is subject to a waiting period.
Time-out break
When you feel you need a short break, suspend your account temporarily for 24 hours to 30 days. During this time, login and transactions will be completely blocked.
Self-exclusion
If you need a long-term break, activate a permanent or extended self-exclusion. This is the most effective way to protect yourself in serious situations.
Loss limit
Set a loss limit so that once you have lost a certain amount, you cannot play any further for that session or day. This is an effective way to control financial losses.
Reality check reminder
A notification will appear on screen at regular intervals letting you know how long you have been playing. This reminder helps you stay aware of the time you are spending.
24/7 support service
Contact our support team at any time of the day or night for any concern or issue. Support is available in both Bengali and English via live chat and email.
How to use the protection tools?
After logging in to your dhi88 account, activating these tools at your convenience is very straightforward. Follow the steps below:
Access your account
Log in to your dhi88 account and go to Profile Settings.
Open the "Responsible Gaming" section
Click the "Responsible Gaming" tab in the menu.
Set your preferred limits
Set whatever you need — deposit limit, time limit, or time-out.
Confirm
Once you confirm the change, it will take effect immediately. If you run into any trouble, contact us via live chat.
Learn about self-exclusion
Self-exclusion is a step that allows you to close your own account for a set period or permanently. During this time you will not be able to log in and will not receive any promotional messages.
The self-exclusion period starts at a minimum of six months. This decision is for your own well-being and that of your family — see it as an act of courage, not weakness.
To activate self-exclusion, contact our support team directly — they will help you quickly and without judgment.
Need help?
Our support team is with you 7 days a week, 24 hours a day.
24/7 live chat available
Support is available in both Bengali and English
Warning signs of a problem
If any of the following signs are present in you or someone you know, it may be an indication of problem gambling. Seek help in time.
Financial strain
Not having money to pay bills or cover daily expenses, or taking on debt to gamble.
Excessive time spent
Spending far more time playing than planned and being unable to stop.
Relationship tension
Relationships with family or friends deteriorating, playing in secret, or lying.
Emotional restlessness
Feeling anxious when not playing, having constant thoughts about gambling, or playing more to chase losses.
Principles of healthy gaming
While playing at dhi88, ask yourself: "Am I playing for fun, or to win back money?" Keep the following principles in mind to build a healthy mindset:
- Always treat gaming as entertainment, not a source of income
- Only play with money you can afford to lose
- Take regular breaks and make time for other activities
- Never increase your play to try to recover previous losses
- Avoid playing under the influence of alcohol or medication
- Talk openly with family or close ones about your gaming
- Stay within your set time and budget
Advice for parents
If there are minors or teenagers in your home, make sure they cannot access dhi88 or any other online gaming platform.
- Never share your login details
- Use parental control software on devices
- Avoid playing in front of children
- Explain the risks of gambling to children in an age-appropriate way
- Stay cautious with financial transactions
If you have any concerns or need help, contact the dhi88 support team — we are always here for you.
Responsible Gaming FAQ
Enjoy dhi88 safely
Visit our games section for an enjoyable gaming experience — within limits, and responsibly.